A personalised “subscriber” welcome

Cénovia Park staff make it a point of honour to welcome each new customer with care and professionalism. When they register, they take the time to guide users through a complete tour of the car park. During this tour, they explain how the car park works in detail, from how to use their season ticket to how to read their number plate, not forgetting the pedestrian access points available 24 hours a day.

Thanks to this personalised service, season ticket holders quickly become familiar with the facilities and services on offer. This privileged moment of exchange establishes a first warm human contact and reinforces the proximity with the Cénovia Park teams, guaranteeing a quality customer experience.